Who to contact in an emergency
We operate a 24-hour service for emergency repairs if your home or communal areas are damaged by events such as fire, flooding, falling trees, storms or power failure.
During office hours, you should contact reception on 020 8299 1000.
Out of office hours and in cases of emergency only call 07881 597 639.
On receiving a call our building surveyor will decide if an emergency maintenance contractor is required.
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Electrical faults - EDF Energy
0800 096 9000
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Gas leaks - Southern Gas Networks
0800 111999
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Water/sewage/drains - Thames Water
0800 316 9800
Lift breakdown
If you live at Drake, Frobisher, Glenhurst, Grenville, Knoll, Lowood, Marlowe or Raleigh Courts and there is a breakdown or other fault with the lift, please contact Amalgamated Lifts who provide 24 hour cover.
01322 556 661
Useful local authority contacts
If any of the above emergencies occur on public highway, footpaths or council land, please contact the relevant local authority.
Abandoned vehicles, fallen trees on local authority roads, noise issues and waste services are all the responsibility of the local authority. The Estate is covered by three different local authorities.
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Southwark Council - Switchboard - www.southwark.gov.uk
020 7525 5000
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Lambeth Council - Environment, Culture & Community services - www.lambeth.gov.uk
020 792 69000
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Lewisham Council - Main switchboard - www.lewisham.gov.uk
020 8314 6000