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Residential Portfolio Managers

We are now seeking two Residential Portfolio Managers

Summary

Job Title: Portfolio Manager
Job Type: Permanent Full time
Hours per week: 35 hours per week ( Monday to Friday)
Location: The Dulwich Estate, The Old College, Gallery Road, Dulwich SE21 7AE
Reporting to: Head of Residential Management & the Senior Residential Portfolio Manager
Salary: Up to £45,000 p.a. dependent on experience and qualifications

Benefits

  • Pension
  • Private Medical, Dental and Vision Insurance
  • Health Screening
  • Employee Assistance Programme
  • Life Assurance
  • Income Protection
  • Salary Sacrifice
  • Electric Car Purchase Scheme
  • Professional development opportunities
  • Enhanced holiday entitlement


Holidays
20 days holiday per year rising to 25 days after 5 years service
Application Deadline 14 June 2024

To Apply
Please send your CV to jo-ann.deeks@thedulwichestate.org.uk by 14 June 2024. The recruitment process will include an initial Teams call followed by an in person competency based interview.

Company Overview

The Dulwich Estate is a registered charity. We are stewards of a unique neighbourhood and 1,500 acres of land. Our day to day work involves looking after the Estate, preserving the character of a unique place in south East London. We invest income from the land and property we own to enable education for young people, provide homes for the elderly in Dulwich Almshouse, look after Christ's Chapel in Dulwich and maintain the vibrant neighbourhoods. We provide funding to seven outstanding schools, in Dulwich, Orpington and east and central London, either directly or through foundation trusts.

Role Summary

Reporting into the Head of Residential Management and the Senior Residential Portfolio Manager, the post-holder will undertake the management of the Charity’s residential leasehold properties in accordance with the Charity’s policies, the terms of leases and tenancy agreements. You will be responsible for identifying maintenance issues, routine projects, contract awards and long-term disposal initiatives. A key element of your role will be compliance to Health and Safety and Fire Safety guidelines and regulations and all Codes of Practice.

Key Responsibilities

  • Carry out regular inspections of the properties amenity areas, and common areas to ensure health and safety checks
  • Liaise with the Charity’s in-house Building Surveying team for minor repairs on all properties, placing works order requests and liaising with contractors and residents
  • Manage service charge reconciliations at during the year and undertaking reconciliation at year end
  • Manage the portfolio ensuring compliance with the current property laws and relevant legislation, as well as adhering to the leases
  • Oversee and manage all section 20 works notifications process, ensuring that the appropriate legislation and law relating to the consultation process is rigorously followed
  • Read and interpret leases in accordance with the Landlord and Tenant Act 1985 and subsequent amendments
  • Liaise and advise the Building Surveying team on the extent of the Estates liability for works and the areas of cost recovery including the % of management charge to be applied
  • Oversee the gardening and cleaning contractors working on the Charity’s portfolio to ensure that the work is in accordance with the agreed specification and up to a high standard
  • Action requests for maintenance works to be carried out to the Charity’s amenity areas, instructing the Charity’s in-house Tree and Landscape Manager and liaising with leaseholders and contractors
  • Action any requests for licensing of filming, skip licence requests and licences for alteration applications, on the Charity’s land
  • Liaise with the residents and solicitors as required in the production of LPE1 or FME1 management packs


Person Specification

  • Member of the RICS, or IRPM or other recognised accredited property related qualification with a proven track record of professional competency
  • Minimum 5 years’ experience in surveying and or residential leasehold property management
  • Working knowledge and experience of the RRO (Fire Safety) ’05 and subsequent suite of legislation relating to fire safety
  • Thorough understanding of the legislative framework relating to residential leasehold property
  • The ability to read and interpret Leases and to have a full and thorough working knowledge of the Landlord & Tenant Act 1985 and the subsequent amendments and its relevance in relation to the timely issue of the relevant section notices
  • Client side property management experience or exposure

    In addition, you must have
  • A customer centric approach
  • Excellent communication and interpersonal skills with the ability to interact with stakeholders at different levels
  • Ability to work under pressure and flexibly Excellent problem-solving skills
  • Attention to detail and proactive outlook
  • Right to work in the UK
  • Own car and driving licence for which mileage will be paid

Equal Opportunity

The Dulwich Estate is an equal opportunity employer. The Estate is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.