Tollgate passes (Tags)
The Tollgate, College Road, Dulwich, London, SE21
Regular users of the Tollgate are encouraged to use tags and as an incentive, the following concessionary discounts are offered:
Band
( A ) Standard: 15% - 85p per unit;
(download Band A application form)( B ) Those living within the boundaries of the Dulwich Estate as a freeholder of property subject to the Scheme of Management, a leaseholder or tenant of freehold property owned by The Dulwich Estate: 25% - 75p per unit. A maximum of two tags per property;
(download Band B application form)( C ) properties: College Rd 122-138 even, 143 & 143a; Fountain Drive 1,5,6,7,8,11, "Greenbank", "Hillside"; Grange Lane; Hitherwood Drive; Hitherwood Court; Hogarth Court; Pond Cottages; Stonehills Court and (for additional tags) those properties subject to road charges. 50% - 50p per unit. A maximum of two tags per property;
(download Band C application form)( E ) properties liable to contribute to road charges. No charge - a maximum of two tags per property;
(download Band E application form)Woodhall Avenue and Woodhall Drive. £106 p.a. - a maximum of two tags per property. (download application form)
Apart from Band A, the tags can generally only be issued to the individual registered as the property holder. However, if your property is occupied by tenants or others and you wish the tags to be issued to them, please indicate this on the application form. The Estate should be notified of any change of tag holder in writing. Please note that as the registered holder of the property, you remain liable for the cost of any lost or damaged tags.
Application forms for tags can also be obtained on request by telephone/letter or email: info@thedulwichestate.org.uk
Please complete and return an application form for each tag required, together with your remittance, either in person, at the Estate Office, or by post.
If the tag is lost or stolen, report this immediately to the Estate Office. There is a £25 charge for a replacement tag regardless of the circumstances. The lost or stolen tag can be deactivated and the number of units remaining can then be transferred to the replacement tag.
USE OF TOLLGATE TAG
DO:
Make a note of the last four digits shown on the tag and retain this for future reference when contacting the Estate Office.
Affix the tag to your vehicle - see below.
Check that you have sufficient units left on the tag before approaching the Tollgate - a warning will be displayed at the Tollgate - "LOW" - when a tag has 10 or fewer units remaining.
Top up the tag with units.
Transfer the tag to any other vehicle you are using in order to avoid having to pay in cash to pass through the Tollgate.
On sale of the property, pass the tag to the new owner.
DON'T:
Expose the tag to anything which may affect the chip, e.g., magnets or static electricity.
Damage the tag - using it either as an ice scraper or as a child's toy is not recommended!
POSITIONING THE TAG:
The windscreens on some vehicles contain elements imbedded in certain areas of the glass which may prevent the Tollgate equipment from reading a tag. The tag should be placed in an 'RF free zone' - usually the speckled black area visible on some windscreens. It is therefore recommended that you do not permanently fix the tag to your vehicle's windscreen until after you have successfully passed through the Tollgate with the tag held in the position proposed.
Having determined an appropriate position, affix the tag (with the 'chip' side facing towards the front of your vehicle) using the plastic hook (first cleaning the area of glass then peeling off the plastic cover to expose the adhesive) either on the windscreen (but ensuring that this does not block your field of vision) or on the top of the dashboard, immediately below the windscreen.
TO TOP UP THE UNITS ON YOUR TAG (Bands A to C)
MINIMUM 100 UNITS (please allow up to two working days):
Stating your name, address and the last four digits of the tag concerned:
By telephone, using a debit (not credit) card, on: 020 8299 5603.
By mail sending a cheque made payable to The Dulwich Estate. In person at the Estate Office, paying in cash, by debit card or by cheque.
Documents
Toll Application - Band A (PDF 33 kb)
Toll Application - Band B (PDF 46 kb)
Toll Application - Band C (PDF 47 kb)
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