The Dulwich Estate

Emergencies

The Dulwich Estate operates a 24 hour building maintenance service, for emergency repairs to properties it is responsible for, including:

Residential Rented Properties

Residential Leasehold Properties
(main structure, internal common parts, external amenity areas, private roads and footpaths)

Scheme of Management Amenity Areas

Private Roads

Out of normal office working hours and in cases of emergency only call: 07836 200959

Upon receiving a call, our Building Surveyor will consider the matter, inspect if necessary and make a decision as to whether an emergency maintenance contractor is required.

Lifts

If there is a problem with the lift, you should contact OTIS direct, and quote the reference number shown below.

OTIS – 24hr Customer Care Centre – 0800 181 363

Reference no:
Drake Court 146700
Frobisher Court 44161
Glenhurst Court 146701
Grenville Court 146696
Knoll Court 146702
Lowood Court 146699
Marlowe Court 146697
Raleigh Court 146698

Useful contact numbers:

Electrical Faults EDF Energy 0800 0280247
Gas leaks Transco 0800 111999
Water/sewage/drains Thames Water 0845 9200800

Local authorities:

Southwark Council Switchboard 020 7525 5000
www.southwark.gov.uk
Lambeth Council Environment, Culture & Community services 020 792 69000
www.lambeth.gov.uk
Lewisham Council Main switchboard 020 8314 6000
www.lewisham.gov.uk

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